Shipping policy

SHIPPING POLICY

Thank you for visiting and shopping at our store. The following terms and conditions constitute our Shipping Policy.

1. Shipment Processing Time
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped, along with a tracking number.

2. Shipping Rates & Delivery Estimates
We offer Standard Worldwide Shipping. Shipping charges for your order will be calculated and displayed at checkout.

- United States & Canada: 7 to 15 business days
- United Kingdom & Europe: 7 to 14 business days
- Rest of the World: 10 to 20 business days

Please note that delivery times are estimates and may vary due to external factors such as local postal delays, logistics disruptions, or customs clearance.

3. Order Tracking
Once your order has been dispatched, you will receive a shipment confirmation email containing your tracking number(s). The tracking information usually activates within 48 to 72 hours. You can track your package directly through our website tracking page or via the carrier’s portal.

4. Customs, Duties, and Taxes
We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages & Lost Packages
If you receive your order damaged or suspect it is lost in transit, please contact us immediately with your order number and photos of the damaged item. We will work swiftly to provide a replacement or resolution.

6. Contact Us
If you have any questions or concerns regarding our shipping policy, please contact our support team:
- Email: contact@jassy.us